PillTail Support

Pet medication reminders you can trust.

Contact us

Report a problem or ask a question by emailing iosdev.gupta@gmail.com. Please include your iPhone model and iOS version.

My reminders aren't arriving

Open Settings > Notifications > PillTail and make sure Allow Notifications and Time Sensitive Notifications are on.
If you use a Focus mode, allow PillTail or Time Sensitive notifications in that Focus.
Open PillTail at least once every few days so it can schedule upcoming reminders.

Can I mark a dose from the notification?

Yes. Press and hold (or pull down) the reminder to see Given and Skip. This works without opening the app.

I marked the wrong dose

Tap Undo right after marking. For an older record, open the pet's History, tap the dose and choose Change record. PillTail keeps a note of the edit so your records stay trustworthy.

Restoring PillTail Plus

Open PillTail, tap the gear icon on the Today screen, then Restore purchases. Use the same Apple Account you subscribed with.

Cancelling PillTail Plus

Tap the gear icon, then Manage subscription, or go to Settings > your name > Subscriptions on your iPhone.

Where is my data?

Only on your iPhone. See the privacy policy.

PillTail is a reminder and record-keeping tool, not veterinary advice. Always follow your vet's instructions.